Tap into our
CRM & CX experts
We get you closer
That’s closer to your customers, closer to your data, and closer to your performance. When looking for a CRM & CX agency, you won’t find anyone with both the strength and depth of expertise that we possess here at Team ITG. From data to strategy, content creation to deployment, and even implementing and optimising your marketing technology, we’re world-class in every field.
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our CRM & CX prowess?
Fill in the form and our team of experts will be in touch to explain more about our transformative approach to CRM & CX, and how it drives real revenue and results for our clients.
Increase revenue & drive efficiency
Our relentless focus on commercial performance generates £hundreds of millions in incremental revenue for our clients each year, utterly attributable to the programmes we develop and build for them. You don’t need a data agency, a technology partner and a CRM agency – getting them to work seamlessly together is near impossible, which is why we take care of everything under one roof, ensuring a fully holistic approach that drives real efficiency and tangible results.
Award-winning insight
It’s not just talk – we’ve won major industry recognition for our CRM & CX prowess, most notably picking up three prizes at the Marketing Week Awards 2022 for our outstanding work with Wickes. Our ‘Missions & Motivations Engine’ drove £7 million of incremental revenue in its first wave of programmes alone, and has revolutionised Wickes’ approach to CRM & CX. This focus on insights is a hallmark of the way we work, with unique data products that reveal key customer information, behaviours and preferences to guide the direction of our clients’ campaigns.
Kick start your project today
Kick start your project today
Kick start your project today
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Our ‘Thinking Out Loud’ series is back, with our Principal Consultant for CX & Technology, Chris Smith, here to examine the five key challenges that brands are facing in the CRM/CX arena. With an explosion of channels and an ever-growing demand for more content...
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We wanted to demo the amazing capabilities of ITG Capture’s XR technology, so our on-site team created a piece of automotive content that brought together multiple locations under one roof at our state-of-the-art Birmingham facility. Tapping into the power of the...
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Having been asked to help KFC launch their new Teriyaki range in restaurants, we pulled out all the stops to create outstanding photography and tailor the campaign for the in-restaurant experience, throughout their locations in the UK and Republic of Ireland. It’s...
Gold-standard event management for Dreams’ roadshow
With Dreams launching a new product range and partnership with Team GB, we were challenged to project manage the brand’s three-day Stronger Together Roadshow, taking it from initial brief through to completion. A major event for Dreams, Team ITG’s role included...
Hyper-relevant local marketing
Ensure your dealer network has full access to stunning branded content, tailored to their market and local area.