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CRM & CX experts

We get you closer

That’s closer to your customers, closer to your data, and closer to your performance. When looking for a CRM & CX agency, you won’t find anyone with both the strength and depth of expertise that we possess here at Team ITG. From data to strategy, content creation to deployment, and even implementing and optimising your marketing technology, we’re world-class in every field.

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our CRM & CX prowess?

Fill in the form and our team of experts will be in touch to explain more about our transformative approach to CRM & CX, and how it drives real revenue and results for our clients.

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Increase revenue & drive efficiency

Our relentless focus on commercial performance generates £hundreds of millions in incremental revenue for our clients each year, utterly attributable to the programmes we develop and build for them. You don’t need a data agency, a technology partner and a CRM agency – getting them to work seamlessly together is near impossible, which is why we take care of everything under one roof, ensuring a fully holistic approach that drives real efficiency and tangible results.

Award-winning insight

It’s not just talk – we’ve won major industry recognition for our CRM & CX prowess, most notably picking up three prizes at the Marketing Week Awards 2022 for our outstanding work with Wickes. Our ‘Missions & Motivations Engine’ drove £7 million of incremental revenue in its first wave of programmes alone, and has revolutionised Wickes’ approach to CRM & CX. This focus on insights is a hallmark of the way we work, with unique data products that reveal key customer information, behaviours and preferences to guide the direction of our clients’ campaigns.

Kick start your project today

Kick start your project today

Kick start your project today

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