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CRM & CX experts
We get you closer to your customers, closer to your data, closer to your performance.
When looking for a CRM & CX agency, you won’t find anyone with both the strength and depth of expertise that we possess here at Team ITG. From data to strategy, content creation to deployment, and even implementing and optimizing your marketing technology, we’re world-class in every field.
Increase revenue
and drive efficiency.
Our relentless focus on commercial performance generates hundreds of millions in incremental revenue for our clients each year, utterly attributable to the programs we develop and build for them. You don’t need a data agency, a technology partner and a CRM agency – getting them to work seamlessly together is near impossible, which is why we take care of everything under one roof, ensuring a fully holistic approach that drives real efficiency and tangible results.
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Kick start your project today
Kick start your project today
Kick start your project today
Latest from Team ITG.
AI for content writers – are the robots coming for my job?
With Artificial Intelligence (AI) becoming more powerful and accessible over recent years, our Brand Content Manager, Jack Malone, examines the technology’s impact on the role of the content writer, and whether software such as ChatGPT can truly replicate human...
From lack of personalisation to ineffective MarTech – the 5 key CRM challenges facing brands
Our ‘Thinking Out Loud’ series is back, with our Principal Consultant for CX & Technology, Chris Smith, here to examine the five key challenges that brands are facing in the CRM/CX arena. With an explosion of channels and an ever-growing demand for more content...
Want XR technology in your marketing? Watch our road test
We wanted to demo the amazing capabilities of ITG Capture’s XR technology, so our on-site team created a piece of automotive content that brought together multiple locations under one roof at our state-of-the-art Birmingham facility. Tapping into the power of the...
Delivering in-restaurant marketing for the KFC Teriyaki range
Having been asked to help KFC launch their new Teriyaki range in restaurants, we pulled out all the stops to create outstanding photography and tailor the campaign for the in-restaurant experience, throughout their locations in the UK and Republic of Ireland. It’s...
Gold-standard event management for Dreams’ roadshow
With Dreams launching a new product range and partnership with Team GB, we were challenged to project manage the brand’s three-day Stronger Together Roadshow, taking it from initial brief through to completion. A major event for Dreams, Team ITG’s role included...
Simon Says: Why automation is the key to video marketing
The internet and early social media may have been largely text and image based, but the online world is now every bit as much a video medium as your TV – and your customers are clamouring for audio-visual content. The trouble is that video tends to be more expensive...
Simon Says: The power of same-day distributed marketing
How long does it take for enterprises to adapt and distribute global marketing campaigns across all countries, outlets and partners? For too many companies, the answer is “too long”. In marketing, you need to be reactive – you need to respond quickly to events and...
ITG Capture studio making AI advancements
What’s the future of image creation? As brands are faced with greater demand for content than ever (without the budgets to match this sharp increase), AI will undoubtedly have a role in bridging that gap. Our ITG Capture photography and film centre is already...
Covid, the digital skills gap & embracing new technology
Successive Covid lockdowns massively accelerated consumer digital adoption, which should be great for a lot of businesses. Yet, over two years later, many companies are still struggling to keep up, says ITG Deputy CEO and Chief Strategy Officer John Kirk in our latest...
Simon Says: The folly of offshoring content
Companies who think that offshoring creative production will save costs and guarantee future margins are living in a fool’s paradise. The only viable path for creating personalised marketing content at scale is automation, which involves rethinking your production...
Hyper-relevant local marketing
Ensure your dealer network has full access to stunning branded content, tailored to their market and local area.