We know data, CX, CRM & insights.
Real relationships
Unlocking data for marketers
There’s so much content out there that it’s easy to become part of the noise. Unleashing the full potential of your data means that you can communicate more effectively with your customers, sending them personalised messages based on their behaviours and preferences that drive them towards action. Our teams are experts in getting your message across, whether that’s through our own Deployteq CRM software, or driving platforms like Salesforce Marketing Cloud for our clients.
Inspiring CX & CRM
The explosion of channels in recent years has left some brands behind, but we’ve embraced the change for our clients. Our teams develop omnichannel journeys tailored to each individual customer, so they can seamlessly engage across all their devices and every platform – from emails to apps and websites to the rapidly evolving in-store environment.
We deliver results
It’s not just talk – our data-driven approach to CX and CRM has delivered tangible success for numerous brands around the world. Take a look at some of these stats…
45% increase in
unsolicited renewals
1.1M
web visits
48k brochoure
downloads
792k nameplate
page visits
Get creative with your content
So, once you’ve mapped out a brilliant journey for your customers to embark on, how do you bring it all to life? Leave it to our creative geniuses to put the cherry on top, delivering the inspiring visuals and motivational messaging that you need to tie the whole experience together.
Online and on point
Our digital team know exactly how to introduce you to new customers, and do so in a targeted, tactful way that increases ROI and revenue. They’re experts in interpreting data, and they use it to spread the word about your brand to the most relevant audiences out there.
Want to get 1:1 with your customers?
Our powerful customer engagement platform allows you to easily create omnichannel communications at scale, personalised to each individual’s behaviours and preferences. Right message, right channel, right time – every time.
Other services we offer
Strategy & creative
Apps & websites
TV, film & photography
Digital & print management
Creative production
Marketing technology
Digital performance marketing
Kick start your project today
Kick start your project today
Kick start your project today
Want to know why these brands love us?
Latest from Team ITG.
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Covid, the digital skills gap & embracing new technology
Successive Covid lockdowns massively accelerated consumer digital adoption, which should be great for a lot of businesses. Yet, over two years later, many companies are still struggling to keep up, says ITG Deputy CEO and Chief Strategy Officer John Kirk in our latest...
Simon Says: The folly of offshoring content
Companies who think that offshoring creative production will save costs and guarantee future margins are living in a fool’s paradise. The only viable path for creating personalised marketing content at scale is automation, which involves rethinking your production...