We know data, CX, CRM & insights.

Real relationships
Unlocking data for marketers
There’s so much content out there that it’s easy to become part of the noise. Unleashing the full potential of your data means that you can communicate more effectively with your customers, sending them personalised messages based on their behaviours and preferences that drive them towards action. Our teams are experts in getting your message across, whether that’s through our own Deployteq CRM software, or driving platforms like Salesforce Marketing Cloud for our clients.

Inspiring CX & CRM
The explosion of channels in recent years has left some brands behind, but we’ve embraced the change for our clients. Our teams develop omnichannel journeys tailored to each individual customer, so they can seamlessly engage across all their devices and every platform – from emails to apps and websites to the rapidly evolving in-store environment.
We deliver results
It’s not just talk – our data-driven approach to CX and CRM has delivered tangible success for numerous brands around the world. Take a look at some of these stats…
Get creative with your content
So, once you’ve mapped out a brilliant journey for your customers to embark on, how do you bring it all to life? Leave it to our creative geniuses to put the cherry on top, delivering the inspiring visuals and motivational messaging that you need to tie the whole experience together.

Online and on point
Our digital team know exactly how to introduce you to new customers, and do so in a targeted, tactful way that increases ROI and revenue. They’re experts in interpreting data, and they use it to spread the word about your brand to the most relevant audiences out there.

Want to get 1:1 with your customers?
Our powerful customer engagement platform allows you to easily create omnichannel communications at scale, personalised to each individual’s behaviours and preferences. Right message, right channel, right time – every time.
Other services we offer
Strategy & creative
Apps & websites
TV, film & photography
Digital & print management
Creative production
Marketing technology
Digital performance marketing
Kick start your project today
Kick start your project today
Kick start your project today
Want to know why these brands love us?

Latest from Team ITG.

AI for content writers – are the robots coming for my job?
With Artificial Intelligence (AI) becoming more powerful and accessible over recent years, our Brand Content Manager, Jack Malone, examines the technology’s impact on the role of the content writer, and whether software such as ChatGPT can truly replicate human...

From lack of personalisation to ineffective MarTech – the 5 key CRM challenges facing brands
Our ‘Thinking Out Loud’ series is back, with our Principal Consultant for CX & Technology, Chris Smith, here to examine the five key challenges that brands are facing in the CRM/CX arena. With an explosion of channels and an ever-growing demand for more content...

Want XR technology in your marketing? Watch our road test
We wanted to demo the amazing capabilities of ITG Capture’s XR technology, so our on-site team created a piece of automotive content that brought together multiple locations under one roof at our state-of-the-art Birmingham facility. Tapping into the power of the...

Delivering in-restaurant marketing for the KFC Teriyaki range
Having been asked to help KFC launch their new Teriyaki range in restaurants, we pulled out all the stops to create outstanding photography and tailor the campaign for the in-restaurant experience, throughout their locations in the UK and Republic of Ireland. It’s...

Gold-standard event management for Dreams’ roadshow
With Dreams launching a new product range and partnership with Team GB, we were challenged to project manage the brand’s three-day Stronger Together Roadshow, taking it from initial brief through to completion. A major event for Dreams, Team ITG’s role included...

Simon Says: Why automation is the key to video marketing
The internet and early social media may have been largely text and image based, but the online world is now every bit as much a video medium as your TV – and your customers are clamouring for audio-visual content. The trouble is that video tends to be more expensive...

Simon Says: The power of same-day distributed marketing
How long does it take for enterprises to adapt and distribute global marketing campaigns across all countries, outlets and partners? For too many companies, the answer is “too long”. In marketing, you need to be reactive – you need to respond quickly to events and...

ITG Capture studio making AI advancements
What’s the future of image creation? As brands are faced with greater demand for content than ever (without the budgets to match this sharp increase), AI will undoubtedly have a role in bridging that gap. Our ITG Capture photography and film centre is already...

Covid, the digital skills gap & embracing new technology
Successive Covid lockdowns massively accelerated consumer digital adoption, which should be great for a lot of businesses. Yet, over two years later, many companies are still struggling to keep up, says ITG Deputy CEO and Chief Strategy Officer John Kirk in our latest...

Simon Says: The folly of offshoring content
Companies who think that offshoring creative production will save costs and guarantee future margins are living in a fool’s paradise. The only viable path for creating personalised marketing content at scale is automation, which involves rethinking your production...